You may cancel or reschedule your appointment up to 12 hours before the time of your appointment via our website (“My Bookings”), or by email (email@example.com) or calling in. We do not accept cancellations via text messages!
You will find your booking code in the verification sent to your email address upon booking.
Any cancellation or reschedule made less than 12 hours before your appointment will result in a cancellation fee. The amount of the fee will be equal to the reserved services.
In the event of sudden illness or medical emergency, cancellations can be made up to 4 hours before the time of your appointment (free of charge) by email or calling in.
DO NOT ARRIVE AT YOUR APPOINTMENT if experiencing any flu-like symptoms. Thank you!